This article continues the series started with “The Sorry State of the Web in 2016“, showing various careless and irresponsible blunders on live websites.
A friend reported that the website for Virtu Ferries accepts credit card details over a non-HTTPS connection, specifically when you create a new booking. When I went in and checked, I confirmed this, but also found a number of other issues.
We can start off with a validation error that appears in an orange box in Italian, even though we are using the English version of the website:
Then, we can see how this website really does accept credit card details over an HTTP (as opposed to HTTPS) connection:
This is similar to Lifelong Learning (refer to “The Sorry State of the Web in 2016” for details on that case and why it is bad) in that it uses an HTTPS iframe within a website served over plain and unencrypted HTTP. I have since confirmed that this practice is actually illegal in Malta, as it violates the requirements of the Data Protection Act in terms of secure transmission of data.
Given that the website accepts credit card details over an insecure connection, you obviously wouldn’t expect it to do any better with login forms and passwords:
If you take long to complete the booking, your transaction times out, and you are asked to “Press Advance to Retry”:
But when you do actually press the Advance button, you get a nice big ASP .NET error:
This is really bad because not only is the website broken, but any errors are actually visible from outside the server, as you can see above. This exposes details about what the code is doing (from the stack trace), third party libraries in use (Transactium in this case), and .NET Framework and ASP .NET versions. This is a serious security problem because it gives potential attackers a lot of information that they can use to look for flaws in the web application or the underlying infrastructure.
Lost in Cyberspace
At the bottom of the Virtu Ferries website, you’ll find that it was developed by Cyberspace Solutions Ltd. By doing a quick Google search, we can find a lot of other websites they made that have serious problems, mainly related to insecure transmission of credentials over the internet.
For example, BHS, with its insecure login form:
Same thing for C. Camilleri & Sons Ltd.:
And for Sound Machine:
The Better Regulation Unit displays a big fancy padlock next to the link where you access a supposed “Protected Area”:
…but in reality, the WordPress login form that it leads you to is no more secure than the rest of the site (so much for better regulation):
Malta Dockers Union: same problem with an insecure login form:
Malta Yachting (the one with the .mt at the end) has a less serious and more embarrassing problem. If you actually click on the link that is supposed to take you back to the Cyberspace Solutions website, you find that they can’t even spell their company name right, AND they forgot the http:// part in their link, making it relative:
Another of Cyberspace Solutions’ websites is Research Trust Malta. From the Google search results of websites developed by Cyberspace, you could already see that it had been hacked, in fact:
Investing in research indeed. This has since been fixed, so perhaps they are investing in better web developers instead.
This is quite impressive: all this mess has come from a single web development company. It really is true that you can make a lot of money from low quality work, so I kind of understand now why most software companies I know about just love to cut corners.
ooii.com.mt, a website that sells tickets for local events, has the same problem of accepting login information over an insecure connection.
I haven’t been able to check whether they accept credit card information in the same way, since they’ve had no upcoming events for months.
Similar to many airlines, Malta Public Transport doesn’t like apostrophes in surnames when you apply for a tallinja card:
In fact, they are contesting the validity of the name I was born with, that is on all my official identification documents:
This article was focused mainly on websites by Cyberspace Solutions Ltd, not because I have anything against them but because they alone have created so many websites with serious security problems, some of which verge on being illegal.
You might make a lot of money by creating quick and dirty websites, but that will soon catch up with you in terms of:
- Damage to your reputation, threatening the continuity of your business.
- The cost of having to deal with support (e.g. when the blog you set up gets hacked).
- Getting sued by customers when something serious happens to the website, or by their clients when someone leaks out their personal data.
- Legal action from authorities due to non-compliance with data protection legislation.